Provisional Accessibility Statement

Introduction

At The Normal Company S.L. we are committed to universal digital accessibility, working continuously to ensure that our digital assets are usable by all people, regardless of their abilities, age, or personal circumstances.

Our Accessibility Statement is based on the latest version of the harmonized European technical standard EN 301 549, which is the European standard for digital accessibility, approved by the European Commission. This standard defines the accessibility requirements for technology products and services.

The scope of this statement covers the Web Digital Asset https://www.nnormal.com, excluding embedded content from external domains. However, The Normal Company S.L. and its external providers maintain an active commitment to improving the accessibility of external content included in their Digital Assets, aiming to ensure the most inclusive digital experience possible.

Our goal is to continuously monitor and correct potential digital accessibility barriers in order to provide an inclusive and seamless experience for all users.

Beyond regulatory compliance, The Normal Company S.L. aims to exceed legal requirements in digital accessibility. Our commitment is to achieve the highest standards of accessibility, with the goal of meeting AAA level criteria, continuously improving the usability of our digital products, and obtaining certifications that endorse our excellence in accessibility.

To achieve this ambitious goal, we have implemented a comprehensive digital accessibility service (S.I.A.) by developing corrective measures. We will implement integral corrective actions that include specialized training for our teams, systems for continuous evaluation and improvement of accessibility, and proactive actions on both our websites and our mobile applications, with the ultimate purpose of guaranteeing a truly universal and inclusive digital experience.

Adopted Criteria

The Normal Company S.L. follows the EN 301 549 standard to ensure the digital accessibility of its Digital Assets. Some of the functionalities implemented to improve content accessibility are:

  • (9.1.3.1) Structural elements such as headings, field groupings, lists, and tables are being audited to verify that visual relationships are also correctly reflected in the code.
  • (9.1.4.3) Automatic and manual tools are being used to check that the contrast between text and background meets the minimum requirements to ensure readability.
  • (9.1.4.4) It is being verified that content can be enlarged up to 200% using browser functions without loss of functionality or information clipping.
  • (9.2.4.4) The wording of link texts is being reinforced to make them more descriptive on their own and understandable without additional context.
  • (9.4.1.2) Work is underway to improve the semantic accessibility of all custom components, ensuring they correctly convey their role, state, and value to assistive technologies.

Preparation of this provisional accessibility statement

This statement was prepared on 10/06/2025.

The method used to prepare the statement was an automatic review, based on the requirements of the EN 301 549 standard, carried out by Everycode S.L. on 10/06/2025.

Everycode S.L. has an independent inspection unit accredited by ENAC (Entidad Nacional de Acreditación) according to the requirements set out in the ISO/IEC 17020 standard, for the inspection activities of websites and mobile applications under the EN 301 549 standard.

Last revision of the statement: 10/06/2025

Comments and contact information

We value your active participation in the continuous improvement of our digital accessibility. If you wish to make suggestions, report issues, or request information about the accessibility of our website, you can contact us through the following channels: