How can I protect myself against making a purchase on a fraudulent NNormal website?

We are actively working together with the competent authorities, as well as Facebook and Instagram, to report and shut down these fraudulent websites. However, here are some recommendations on how to guarantee that your purchase is being made through the official NNormal e-shop:

1) Our official website is (or for mobile users).

2) Our website URL begins with https, not http. You should also see a lock icon to the left of the URL, which guarantees user security for online purchases. All secure ecommerce websites should have this indicator.

3) If you believe that you have made a purchase through a fraudulent website, please get in contact with our Customer Service team ( and we will do our best to help you identify the legal steps that can be taken.

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